Managed IT services for Lake Norman businesses
Trucore is a Huntersville IT company that runs help desk, security, backups, and Microsoft 365 for businesses around Lake Norman. One team, one monthly fee.
What your agreement covers
- Help desk. Call or email and a person helps you. We handle laptops, printers, passwords, and new hires.
- Monitoring and patching. We watch your computers and servers around the clock and keep them updated.
- Cybersecurity. Threat detection, multi-factor sign-in, email protection, and staff training. See the full list.
- Backup and recovery. Managed backups of your servers, laptops, and Microsoft 365 data, with restores that are tested.
- Microsoft 365 and cloud. Email, Teams, SharePoint, and OneDrive, set up and kept tidy.
- Network and Wi-Fi. Business-grade firewalls and Wi-Fi designed for your space.
- Planning. A technology roadmap you can budget for.
Who we're a good fit for
Offices of roughly 5 to 150 people that want IT handled without building a full IT department: professional services, medical and dental practices, contractors, retailers, and restaurants. If you already have an IT person, we can work beside them for security, after-hours coverage, and projects.
How we start
- Talk for 20 minutes. Tell us what's slow, risky, or annoying. We'll say plainly whether we can help.
- Get a written assessment. We review your network, security, and backups, then send findings in plain language with a fixed monthly price.
- We take it from there. We onboard your team, set up monitoring, and become the number your staff calls.
Close to home
Our office is in Huntersville, so on-site help for Huntersville, Cornelius, Davidson, and Mooresville is nearby. Most problems are fixed remotely, which is faster for everyone.
Questions we get a lot.
What does managed IT cost?
It depends on how many people and devices you have and what's covered. We quote a fixed monthly price in writing after the assessment, so you can budget without surprise invoices.
Do you require a long contract?
We put the terms in writing before you commit. Ask us about term length during the assessment call.
Can you work with our current IT person?
Yes. Many clients keep an in-house person and use us for security, after-hours coverage, and larger projects.
Book your free IT assessment.
Tell us a little about your business. We'll reply within one business day to set up a 20-minute call.